Desktop as a Service (DaaS) is an inexpensive option for companies that are supporting the surge of remote employees with their needs to securely access enterprise applications. At the same time, many IT resellers are multiplying their offers for Desktop as a Service (DaaS).
We can clearly see the rapid transformation of the access to workspaces and desktops. Instead of traditional desktop hardware we see a rapid shift to access from anywhere, from any device, from any platform.
For companies, the pandemic has forced a very rapid adoption of remote work policies and hardware that can keep employees connected, productive, compliant and secure within their home office.
While the shift to DaaS has been initiated long time before pandemic, the situation is only keeps accelerating during those difficult times we have. The main reason is perhaps that it is the new normal in workspace transformation.
Some businesses will simply have employees working from home permanently, even after the end of the Covid coronavirus pandemic.
New business opportunities
The IT resellers that were not providing DaaS before, with cloud desktops, management and support, are getting started with this kind of business. This business model is getting more and more popular among larger enterprises that does not have enough human resources to manage large scale and complicated cloud infrastructures.
IT resellers starting to sell and resell those services because it is where the demand is. Companies are seeking to spread their costs over time instead of investing into new hardware with large upfront costs.
Customers seeking a complete package
While previously clients were seeking to buy hardware at some specialized hardware vendor, and had their software purchased through specialized software resellers, now more and more IT resellers are adapting to the changing market and offers DaaS as a part of the customer’s package.
Over the time many clients simply learned that that it’s not possible to maintain in-house VDI without specialized IT team and without constant patching and improving security. That’s why outsourcing of the activity is really necessary.
Many ransomware attacks on IT infrastructures during the last couple of months mad this situation even more clear. IT managers and CIOs are unarmed and unprepared to fight hackers which are exploiting every possible hole in those remote on-prem environments.
IT resellers educate customers
When we speak about IT resellers, we must also say that they are a critical component of the cloud ecosystem and playing a huge role, particularly in serving small to medium businesses (SMBs).
As you know, SMBs don’t have the technology sophistication, personnel or resources needed to migrate to the cloud so here resellers do have an opportunity to provide professional services, as part of the DaaS selling package.
Recurring revenue option
Customers gains from DaaS by getting secure workplace accessible from anywhere. IT resellers do gain by earning monthly recurring revenue. There are also different models that resellers can choose.
And resellers can expect long-term contracts because it is unlikely that customers will switch their DaaS provider to another one unless there is, of course, some big problems with the service.
It is crucial to chose the right DaaS provider that has good performance, support and meets the service level agreements (SLAs) so the end customer does not need to look elsewhere.
Best Technical and Service options
One of the things that IT reseller can do Is to pick the best service provider from the technical standpoint. It is usually hard choice, but here they just could have a look for a company with long experience in the field that provides not only very good technical, but also have 24/7 support desk availability.
There is not many DaaS providers having integrated support desk as many of them are outsourcing to third party companies, however there a full DaaS package stands out is the integration with support. IT resellers or clients does not have to deal with third parties and focuses only on one offer. This allows also to avoid some discrepancies and problems on the long run.
Anunta DesktopReady provides DaaS solution providing support 24/7 and clients can access from any device (Windows Desktop, Web, macOS, iOS, Android) with a support to up to two monitors. Those desktops are fully managed including backup.
Anunta has also an onboarding and migration service that takes care of secure migration to the cloud.
The cloud desktops run in Microsoft Azure and are accessible from anywhere. There is a trial possibility so you can check whether the latency and performance from your location suits your needs. You can either bring your own license for your application or you can buy the licenses online.
DesktopReady platform has two types of desktops which fits the different needs you might have. There are also multimedia/CAD or 3D model makers business desktops for power users. You can reduce your total cost of ownership (TCO) by 50% over traditional desktops.
Conclusion
Today’s IT environments are standardized with applications and underlying OS. The access to those applications however changes and goes towards a situation where all personal devices able to connect to the internet, will be able to access the workspace and the apps. This clearly was not possible like 5-10 years ago and with the internet speed and bandwidth increasing, the remote access will become something very common. Not an exclusivity.
Cloud desktops were introduced first for large businesses but now they’re affordable even for SMBs and very small shops. DaaS providers are flexible enough to help SMBs which needs transform their business for being accessible remotely. The time of DaaS is now.
Go and test Anunta DaaS via Scheduled Demo.
