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How to fix damaged restore points in VDR

By Vladan SEGET | Last Updated: April 26, 2025

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VDR – VMware Data Recovery, fixing damaged restore poins.

VDR is a part of vSphere Essentials PLUS and above versions (except standard) and it's a virtual appliance which helps you to protect your Virtual Machines running under VMware vSphere 4.x by using deduplication and CBT. It's a simple backup solution with no e-mail reporting (yet), but which does it's job and protecting your VMs. The solution can protect up to 100 VMs, cannot backup FT enabled VMs, RDM in physical mode not supportedVMs. And you can backup 8 VM at the same time. (per appliance).

You might run into situation, where you'll need to fix damaged restore points. You backup stopped executing since some time, and you're having an errors like in the screenshot below, and when digging a bit more you'll find a restore points marked in red color (as damaged)

In fact, to see the restore points marked as red you must go to the Restore TAB and expand all restore points to see the bad ones.

You must fix that otherwise the backups won't works. I have been experiencing this issue recently in one of our backup site. You're having Integrity check errors with the destinations datastores locked.

VMware Data Recovery Integrity Check Fails

So how to fix this issue?

01. First, have a look that there are no backups or integrity checks running.
02. Log in to the Data Recovery appliance with the credentials:

Username: root
Password: vmw@re

03. Log in to the Data Recovery UI (vSphere Client) and use these steps to clean up the damaged restore points:

04. Go to the Data Recovery GUI > Restore TAB > Expand all restore points of all VMs >right click > mark for delete

05. Run a manual Integrity check to clear the restore points.

06. Verify the integrity check log (double-click on the Reports Events view) to see if it clear. If not, run the Integrity check again.

07. Restart the datarecovery daemon on the Data Recovery appliance:

service datarecovery restart

Links:

KB 1029296 – Running a manual integrity check on a VMware Data Recovery deduplication store

Find more at https://www.vmware.com/products/data-recovery

More on VMware Data Recovery:

  • VDR connectivity and divers troubleshooting
  • VMware Data Recovery 2.0 – the upgrade process from earlier version
  • Troubleshooting tool for VDR
  • VDR plugin do not connect to VDR appliance 
  • How-to enable verbose logging in VDR – VMware Data Recovery
  • If you're trying to use Windows CIFS with VDR
  • How to fix damaged restore points in VDR  – this post
  • Using VMware Data Recovery without vCenter? 
  • VDR appliance not mounting automatically the backup destination after reboot
  • VDR – how to get a log bundle before you call the support
  • How-to update VDR to 1.2
  • Do you want to see a little magic?
  • VDR backup fail error 
  • VMware Data Recovery – a tool for Easy backups of your Virtual Infrastructure
  • VMware VDR – vSphere Data Recovery – part 3 – Restore Your Data 
  • VMware Data Recovery – your first backup – part 2 video 
  • VMware Data Recovery – install and configure video- part1 
  • Data recovery – new GUI backup tool present in vSphere 4
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| Filed Under: Backup Tagged With: destination datastore locked in VDR, Fixing damaged restore points, VDR destination datastores locked, VMware Data Recovery

About Vladan SEGET

This website is maintained by Vladan SEGET. Vladan is as an Independent consultant, professional blogger, vExpert x16, Veeam Vanguard x9, VCAP-DCA/DCD, ESX Virtualization site has started as a simple bookmarking site, but quickly found a large following of readers and subscribers.

Connect on: Facebook. Feel free to network via Twitter @vladan.

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